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United will permaban passengers who don’t use headphones

Gail P Sherman
Mar 06, 2026
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Image: Vytautas Kielaitis/Shutterstock

In a rare move that improves the flying experience, United Airlines has added failure to use headphones to its list of bannable offenses.

Under “refusal of transport,” the airline’s contract of carriage, which sets out the terms and conditions for passengers, lists infractions that can result in removal from the airc…

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