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T-Mobile receives thousands of complaints after reneging on "lifetime price lock" deal

The seniors offered the plans didn't die soon enough for the carrier's liking

Rob Beschizza
Oct 23, 2024
∙ Paid

Photo: Pai-I Hsieh (CC BY-ND 2.0)
Photo: Pai-I Hsieh (CC BY-ND 2.0)

T-Mobile offered customers aged 55 or older a "lifetime price lock" on their plans, a deal that attracted many customers. Too many, it turns out: the company has reneged on the deal and raised those users' fees, prompting thousands of complaints to the Federal Communications Commission. "I am still alive," Jon Brodkin qu…

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