Passenger kicked off world cruise for WhatsApp complaints

When Phenix complained about the delays and other issues in a private WhatsApp group with fellow passengers, the cruise company, cancelled her contract.

Boing Boing/Midjourney

Jenny Phenix, 68. sold almost everything she owned to take a three-and-a-half year cruise. The ship, Villa Vie Odyssey, was supposed to sail three months ago but has been plagued by four months of delays, leaving many would-be passengers stranded in Belfast.

As reported in The Telegraph, the company has refused to reimburse stranded passengers for their food and accommodation expenses.

When Phenix complained about the delays and other issues in a private WhatsApp group with fellow passengers, the cruise company, Villa Vie Residences, cancelled her contract, saying her "continuous complaints and negativity" had damaged community morale.